ABOUT US
Meet the face behind the workflow.
Hi friends! I’m Rachel—your business’s new secret weapon.
After trading in corporate chaos for creative control, I built Donaldson & Co. to help ambitious entrepreneurs actually feel supported while scaling. Around here, we are all about systems that make sense, strategies that get seen, and support that feels like a deep exhale.
With over 9 years of experience in administrative excellence, social media mastery, and business operations (yes, we do it all and make it look good), I help business owners get back to doing what they love while we handle the rest.
Think of us as the extra set of hands, eyes, and ideas you didn’t know you needed… but now can’t live without.
Donaldson & Co. is a boutique virtual assistance and social media agency rooted in ease, elegance, and elite execution.
We blend authentic and collaborative energy with modern strategy — organizing your operations, elevating your online presence, and showing up like the reliable right-hand you’ve always deserved.
We’re not just task-tacklers. We’re partners in your growth. Whether you’re overwhelmed by your inbox, drowning in content planning, or stuck in a loop of “I’ll do it later”… we’re here to turn your chaos into calm and your ideas into impact.
BRAND VALUES WE ARE BUILT ON:
Honesty — Straight shooters, no fluff.
Reliability — We say what we do and do what we say.
Creativity — Innovative solutions meet aesthetic finesse.
Collaboration — Your goals are our goals. We’re in this together.
Kindness — Because business can be both professional and human!
FUN FACTS ABOUT US (BECAUSE WE ALL NEED A LITTLE EXTRA FUN IN OUR LIVES):
Obsessed with good design, clear systems, and colour-coded calendars.
When you see us with our headphones on, Beyoncé is on our work playlist. Always.
Used to compete in powerlifting competitions.
Can and will talk to you about music, movies, TV shows, random facts, and the perfect espresso martini recipe for hours.
Most likely to be found making to-do lists for fun.
Here’s the thing:
You don’t need to do it all. You just need the right support.
And we’re really, really good at that.
Let’s take your biz from busy to beautifully aligned.