SERVICES + PRICING
Support that's built around you, not the other way around.
Whether you need ongoing backup or a one-time build-out, Donaldson & Co. can get the job done in a retainer or project-based format.
Because your business doesn't fit a template, and neither should your support.
VIRTUAL ASSISTANCE
For the entrepreneur who's drowning in the details.
Your inbox is starting to get frustrating. Your calendar has been double-booked on numerous occasions. And right now? Those tasks are eating your entire day, and the real work that needs to get done keeps getting pushed to the next day (for 4 days in a row).
Our VA support handles the behind-the-scenes admin work so you can stay in your zone of genius. You can count on us to be detail-obsessed, proactive, and invested in efficiency.
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For the entrepreneur who needs reliable support to handle the basics. Your inbox stops being a source of your dread, your calendar stops running you, and your day-to-day starts to feel like it's under control.
10 hours of dedicated virtual assistance support per month, applied to any combination of services within our scope of work: inbox and calendar management, general admin, data entry, and client onboarding support. You bring the vision. We handle the details.
Investment: $450 per month plus HST
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You are beyond the basics and ready for a real partner. This is where delegation starts to feel like a strategy. More hours = more bandwidth for the tasks that keep slipping through the cracks.
20 hours of dedicated virtual assistance support per month, applied across any services within our scope: inbox and calendar management, client communications, social media scheduling, email marketing support, and general admin. One point of contact. Zero dropped balls.
Investment: $900 CAD per month plus HST
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This is full right-hand support. The kind where you stop thinking about the backend entirely, because it's handled. Completely.
30 hours of dedicated virtual assistance support per month, applied to the full scope of what we do: inbox and calendar management, client onboarding and offboarding, social media and content scheduling, email marketing, data entry, and general operations support. You stay in your zone of genius. We hold everything else.
Investment: $1,350 CAD per month plus HST
BUSINESS OPERATIONS
For the business that's overdue for operations without chaos.
If your operations plans currently live in your head and your head alone (or worse, in a jumble of sticky notes), you may have a liability on your hands.
We build the systems, SOPs, and workflows that let your business run without you being the single point of failure. This is the infrastructure work that makes everything else possible.
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For the business owner who knows their systems are holding them back but doesn't know where to start. We establish the foundational infrastructure (organized, documented, and built to grow with you) so your business stops running on improvisation.
15 hours of dedicated online business management support per month, applied across client management, systems and admin, and marketing support within our scope of work. Think of this as getting the bones right before anything else.
Investment: $900 per month plus HST
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For the business that's outgrown its own chaos and needs a real operations partner. Your full tool stack is managed, your client experience is consistent, and your marketing ops run without you having to think about them.
25 hours of dedicated online business management support per month, applied across full client management, systems and tool optimization, SOP creation and maintenance, and marketing operations within our scope of work. This is where delegation becomes a competitive advantage.
Investment: $1,500 per month plus HST
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Full OBM partnership. We take the lead on your operations, manage your launches, build your course infrastructure, and keep everything running while you lead. This is for the business owner who is done being the single point of failure in their own company.
35 hours of dedicated online business management support per month, applied across the full scope of what we do: client management, systems and SOP library, project and launch management, and course and program support. You lead the vision. We run the machine.
Investment: $2,100 per month plus HST
For the business owner who knows they need to show up online, and has absolutely zero bandwidth to do it.
Consistency is currency on social media. Between client work, operations, and keeping your actual business alive, your content always seems to fall last on the list.
We handle everything: strategy, captions, graphics, and scheduling. Your audience will see a brand that shows up authentically, and you’ll breathe easier.
SOCIAL MEDIA MANAGEMENT
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For the business owner who needs a consistent, polished presence without handing over the whole account. Enough content to stay visible, strategic enough to actually move the needle.
Includes:
3x posts per week (up to 6 reels/month)
60-minute strategy call monthly
questionnaire + content calendar
fully customized, edited, and scheduled content (carousels, static posts, and reels)
strategic story posts (3x a week)
keyword and trend research
SEO-optimized captions + relevant hashtags
60-minute weekly community engagement (commenting, replies + DMs)
monthly analytic + performance reports
Investment:$1,450/month plus HST | 3-month minimum required. Taxes not included.
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For the business owner who's past the basics and ready to build real traction. More content, more consistency, more surface area for your audience to find you.
Includes:
4x posts per week (up to 8 reels/month)
60-minute strategy call monthly
questionnaire + content calendar
fully customized, edited, and scheduled content (carousels, static posts, and reels)
strategic story posts (3x a week)
keyword and trend research
SEO-optimized captions + relevant hashtags
60-minute weekly community engagement (commenting, replies + DMs)
monthly analytic + performance reports
INVESTMENT: $1,950 CAD per month plus HST | 3-month minimum required. | Taxes not included.
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Full strategy ownership. We run your Instagram like a brand with a marketing team behind it, because that's exactly what this is.
Includes:
5x posts per week (up to 10 reels/month)
60-minute strategy call monthly
questionnaire + content calendar
fully customized, edited, and scheduled content (carousels, static posts, and reels)
strategic story posts (3x a week)
keyword and trend research
SEO-optimized captions + relevant hashtags
60-minute weekly community engagement (commenting, replies + DMs)
monthly analytic + performance reports
Investment: $2,450/month plus HST | 3-month minimum required. Taxes not included.
CONTENT COVERAGE
For the business owner who shows up in real life but can't seem to show up online.
You're speaking on stages, running events, hosting content days — and somehow none of it is making it to your feed. The footage sits in your camera roll while your content calendar stays empty.
We capture, edit, and repurpose your best moments into content that works for you long after the day is done. No more letting good content go to waste.
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A focused 2-hour content capture session for brands that need a quick, strategic footage refresh. Includes planning, filming, and editing Reels.
Includes:
2 hours of on-site content coverage
Initial strategy call
Content inspiration research, creative direction + inspiration board
Custom content shot list
High-quality day-of video footage
2-3 edited Reels (standard turnaround: 5 business days from shoot date)
Reel creation + editing
Access to all raw footage
Not Included:
Location not included.
Photography not included.
Reel cover design not included.
Travel fees may apply.
Does not include posting, scheduling, captions, or social management.
Investment: $649 CAD plus HST
15 hours of dedicated OBM support per month, applied across client management, systems and admin, and marketing support within our scope of work. Think of this as getting the bones right before anything else.
Investment: $900 per month plus HST
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A 3-hour content capture session designed to give you strategic, high-quality video footage to support your content calendar. Includes planning, filming, and edited Reels.
Includes:
3 hours of on-site content coverage
Initial strategy call
Content inspiration research, creative direction + inspiration board
Custom content shot list
High-quality day-of video footage
4-5 edited Reels (standard turnaround: 7 business days from shoot date)
Reel creation + editing
Access to all raw footage
Not Included:
Location not included.
Photography not included.
Reel cover design not included.
Travel fees may apply.
Does not include posting, scheduling, captions, or social management.
Investment: $999 CAD plus HST
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A 5-hour content coverage session designed to fully stock your content library for weeks, or even an entire quarter. Includes planning, filming, and edited Reels.
Includes:
5 hours of on-site content coverage
Initial strategy call
Content inspiration research, creative direction + inspiration board
Custom content shot list
High-quality day-of video footage
8-10 edited Reels (standard turnaround: 10 business days from shoot date)
Reel creation + editing
Access to all raw footage
Not Included:
Location not included.
Photography not included.
Reel cover design not included.
Travel fees may apply.
Does not include posting, scheduling, captions, or social management
Investment: $1,349 CAD plus HST
A LA CARTE SERVICES
Not looking for monthly retainer packages? We offer project-based work, too!
Sometimes you just need one thing handled, and you want that thing handled well. No retainer required, just expertise, on demand, whenever you need it.
Not sure what you need yet? That’s what our discovery call is for.
